This well known creative and strategic fundraising agencies, is looking for a dynamic Project Manager to join the team and work with their well known clients.
Responsibilities will include management of a wide range of online and offline marketing projects and campaigns, and assisting with the day-to-day running of projects. This is a client-facing role so it's key that you have a strong track record of building and maintaining good relationships and a focus on delivering great service.
Ideally you will have 3+ years agency experience, be flexible, proactive, highly organised, confident at managing projects and able to liaise with clients independently. You’ll be expected to understand clients’ objectives in order to write creative briefs and manage the process through to the finished product.
KEY DUTIES
1. Interpersonal / Leadership skills
- Responsible for acting as a link between the company and the client, for the coordination of the campaign
- Delivers projects on time, to the scope and within budget
- Communicate clearly to all involved, both internally and externally
- Manages and solves client issues, whilst raising issues to Account Director and/or Operations Director
- Demonstrates transparency in all communications with line manager and colleagues
- Solves client issues and independently moderates conflicts with significant complexity and political sensitivity
- Demonstrates excellent ‘people skills’ with the ability to work productively and professionally with a range of colleagues and clients
2. Client relations / communication
- Meeting and liaising with clients to discuss and identify their advertising requirements
- Works with colleagues to devise and deliver marketing and advertising campaigns that meet the client’s brief and budget
- Prepares creative and media briefs and feeds into the studio team
- Liaises with, and acts as the link between, the client and the company by maintaining regular contact and pro-active communication
- Handles new business enquiries, seeking support from the Business Development Manager
- Ensures communication flows effectively both internally and externally
- Writes client reports and media results summaries
- Evaluates and monitor the effectiveness of campaigns in liaison with media partner
- Seeks opportunities to showcase the agencies work among current and prospective clients
3. Strategic and tactical planning
- Responsible for managing resources on own accounts, liaising with AD/OD and identifying where there is a need for additional freelance support as required
- Prepares and manages project timeline and ensures deadlines are met
- Plans and manages photo shoots, film and radio production
- Responsible for the day to day communications regarding the progress of accounts
- Contributes to finding solutions to problems and thinks creatively about how to tackle projects
- Confidently makes decisions, taking accountability for decision making and ownership of work tasks
4. Financial acumen
- Demonstrates good business sense and the ability to work within budgets
- Prepares quotations and sources estimates for outsourced services with support from Business Development Manager (or AD/OD)
- Manages external resources and tracks costs e.g. media planners and strategists
- Closely monitors timesheets to ensure account profitability
- Keeps an accurate record of own time spent on client work via timesheets
- Shows accuracy and attention to detail
- Produces and submits invoices to clients in a timely manner
- Demonstrates project management skills and awareness of efficient use of studio resources and time
5. Brand market/company knowledge
- Comprehensive understanding of clients’ business and actively seeks opportunities for further account development
- Encourages staff and all specialist partners to integrate emerging technologies into client recommendations
- Demonstrates thorough understanding of key industry trends
6. Creative contribution/advertising savvy
- Assists the Creative teams, to formulate marketing strategies
- Evaluates creative work and provide constructive comments
- Sells the creative product to the client
Please forward your CV to zoe@escapehatchmedia.co.uk