NOW FILLED: Spanish Speaking Account Manager, Digital Agency, Brighton: £25-27K + Comm (£40K OTE) + Bens


Posted on May 25th.

Our client is one of the world’s leading social media monitoring companies. They help customers from all across the globe discover, understand and respond to comments made about them on the web in real time. Continuing their expansion they are seeking to hire a Spanish speaking Account Manager in their Brighton office.

Your main duties will be:

  • Working closely with their clients to build a trusted relationship and gain understanding of their business, their goals and their company
  • Interact with clients to set clear expectations (SOW, timelines, etc.), confirm deliverables and carry out quality checks
  • Offer strategic insights for social media monitoring through effective use of the  application
  • Identify cross sell opportunities and develop relationships with those clients to build business and sales
  • Managing relationships for client retention and become the trusted advisor for social media monitoring
  • Become an ambassador  within the client base and extended industry

Candidate Requirements:

Essential:

  • Several years international experience in project management, web analytics, business intelligence and/or social media
  • Excellent account management skills that efficiently drive the communications between the partners/clients
  • Commercially astute, strategic, intelligent, insightful,
  • Ability to work autonomously
  • Reliable presentation skills that engage with the client
  • Excellent writing skills
  • Attention to detail
  • Passion for the internet
  • Strong computer and desktop skills
  • Sense of humour
  • Good class degree
  • Fluent in Spanish (written and spoken)

Preferable:

  • Exposure to and understanding of social media monitoring tools
  • Account management experience with a social media monitoring provider
  • Demonstrable knowledge of marketing principles and best practice
  • Entrepreneurial flair
  • Statistical analysis skills
  • Portuguese and additional language skills
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